Cepoint Networks’ Privacy Policy

Cepoint's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Cepoint's policies and procedures are subject to change.

In the course of serving its customers, Cepoint  may store and transmit customer communications and information provided by the customer and, that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Cepoint by its customers in order to establish or provide service. Cepoint will however under no circumstances sell these informations to any third party. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Cepoint in the normal course of providing service. Cepoint also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, Cepoint uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Cepoint. In addition, Cepoint may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

Cepoint will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of Cepoint, its partners, its employees and other customers of Cepoint's services. To protect the loss, misuse, and alteration of information that is collected from customers, Cepoint has appropriate physical, electronic, and managerial procedures in place. Cepoint is not liable for any leakage or unlawful interception of data and information transmitted from customer or to authorized credit card processing agency through the electronic super highway (internet), but shall properly report such unlawful acts to law enforcement agency if Cepoint becomes aware of such criminal act. Cepoint also has the right to institute criminal and or civil prosecution against any party who violates the law or engages in such an criminal act while using Cepoint’s website.

How is customer information used?

Cepoint may share customer information with selected partners, for example, to provide customers with information about products which might be of interest to the customer or to enable the customer to take advantage of special partner programs. Cepoint may also use customer information to provide its customers with system information or information about new or upgraded products.

In addition, Cepoint may share its web site usage information about visitors to Cepoint's web sites with a third-party advertising company such as DoubleClick, for the purpose of targeting Cepoint's Internet banner advertisements on Cepoint's sites and other sites.

Option Out & Modifications

Customers may option out of receiving notices of new or upgraded products from Cepoint and Cepoint partners by filling out this on-line No Solicitation Request form. However, customers may not option out of receiving information from Cepoint which is essential for maintaining or updating customers' accounts or system information.



Disclosure of customer information and communications

Cepoint will not otherwise disclose its customers' personal and account information unless Cepoint has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Cepoint, Cepoint's customers, or others, or where Cepoint has a good faith belief that the law requires such disclosure.

Cepoint also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Cepoint stores or transmits for its customers. The circumstances under which Cepoint will disclose such electronic customer communications are when:

1.      it is necessary in order to provide service to the customer;

2.      it is necessary to protect the legitimate interests of Cepoint and its customers;

3.      it is required to cooperate with interception orders, warrants, or other legal process that Cepoint determines in its sole discretion to be valid and enforceable; and

4.      it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Cepoint and appear to pertain to the commission of a crime.

Cepoint disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Cepoint will, however, review, delete or block access to communications that may harm Cepoint, its customers or third parties. The grounds on which Cepoint may take such action include, but are not limited to, actual or potential violations of Cepoint's privacy policy.